Terms and conditions of sale
1. Legal information
Seller: Ruben Pareja
Status: Micro-enterprise
Headquarters: 26 rue du clos neuf, 22430, Erqu
Email: rubenpareja.metal@gmail.com
Phone: 0766604614
Publication manager: Ruben Pareja
The rubenpareja.fr website is the property of Ruben Pareja.
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2. Purpose
The purpose of these General Terms and Conditions of Sale is to define the rights and obligations of the seller and the customer in connection with the online sale of handcrafted metal designer lamps and lighting fixtures offered on the [website name] website.
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3. Products
The products offered are described and presented with the utmost care.
Each lamp is a handcrafted creation and may vary slightly in color or finish, which does not constitute a defect but is a guarantee of handmade workmanship.
The photographs are not contractually binding.
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4. Prices
Prices are indicated in euros (€), including all taxes (TTC), excluding delivery costs.
The seller reserves the right to modify its prices at any time, but the products will be invoiced on the basis of the price in force at the time of order confirmation.
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5. Order
Any order placed on the website implies full and complete acceptance of these Terms and Conditions.
The customer will receive an order confirmation email once the order has been validated.
The seller reserves the right to cancel or refuse any order in the event of a previous payment dispute or incomplete customer information.
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6. Payment
Payment is due at the time of order.
Payments are secure and can be made by credit card, PayPal, or any other payment method offered on the website.
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7. Delivery
Products are shipped to the address provided when the order is placed.
Delivery times are provided for informational purposes only; the seller cannot be held responsible for delays beyond its control (carrier, stock shortages, etc.).
If a product is damaged upon receipt, the customer must report the problem to the carrier and the seller within 48 hours.
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8. Right of withdrawal
In accordance with Article L221-18 of the French Consumer Code, the customer has a period of 14 days from receipt of the product to exercise their right of withdrawal.
The product must be returned in its original condition, at the customer's expense.
Exception: personalized or custom-made products are not subject to the right of withdrawal (Article L221-28).
The conditions for returns and refunds are specified in our [return and refund policy].
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9. Warranties
The products are covered by legal warranties:
• Warranty of conformity (Articles L217-3 to L217-20 of the Consumer Code)
• Warranty against hidden defects (Articles 1641 to 1649 of the Civil Code)
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10. Liability
The seller cannot be held liable for indirect damage related to the use of the product, nor for the consequences resulting from improper installation or non-compliant use.
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11. Intellectual property
All elements of the website (text, photos, creations, logo, design, etc.) are the exclusive property of the seller and are protected by copyright.
Any reproduction or use without authorization is strictly prohibited.
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12. Personal data
The information collected is necessary for order management and customer relations.
It is processed in accordance with the General Data Protection Regulation (GDPR).
The customer has the right to access, rectify, and delete their personal data via the email address: [your email].
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13. Applicable law and disputes
These T&Cs are subject to French law.
In the event of a dispute, an amicable solution will be sought as a priority.
Failing this, the French courts shall have sole jurisdiction.
The customer may also refer the matter to a consumer mediator:
Consumer Mediation – CM2C
www.cm2c.net / 14 rue Saint Jean, 75017 Paris.